Amazon Shut You Down?

Suspended? We build the appeal that gets you reinstated using proven strategies, evidence collection, and when needed, the right escalation paths.

Fix it right the first time with ex-Amazon Seller Performance experience.

Our 5 Step Process

  • 1Understand
  • 2Diagnose
  • 3Build the case
  • 4Escalate
  • 5Stabilize

When Your Amazon Account Is Down or Pending Deactivation, Don’t Make It Worse!

Amazon’s original suspension notification is often vague, and appeal responses may be slow or contradictory. When you can’t sell, every day costs you revenue. nnDIY appeals, using AI-generated content or copy-and-paste templates make things worse for you by prolonging the process. It may even lead to a permanent account deactivation that will be difficult to reverse. nnStart things off right so you can get back to selling ASAP.n

Common Account-level scenarios we fix:

Account compromises, Restricted Products, Evasive Behavior, Review Manipulation, Code of Conduct, Account Health Rating Performance, Intellectual Property Infringement, Brand Registry Suspension.

How We Get You Reinstated

We don’t “appeal once, wait and hope.” We continue to work until the appeals are accepted.

We run a full reinstatement project: assess the Account Health performance notification history, choose the right route (acknowledgement vs. dispute appeal), assemble the evidence, decide submission steps, and push your appeal up the chain if any appeals stall.

What You Get

  • Written appeal or dispute (the right route for your suspension)
  • Instructions on evidence documentation you need to prepare
  • Submission guidance + corrections to risky listings/ review of email communications
  • Managed follow-ups & escalations when required
  • Checklist of what to send us (invoices/POs, compliance docs, screenshots)
  • Close-out notes for Account Health stabilization

10+ years 
helping sellers

Thousands of accounts reinstated

25+ monthly clients under protection

Proven protection

Trustpilot 4.9 star

Over 250 reviews

Prices

Includes all appeals and necessary escalations through to reinstatement.

Not in a huge rush?

$4,000

Who it’s for: Suspended account owners who do not need immediate support.

Includes: Full appeal strategy build, submission instructions, and follow-ups.

Start time: Work begins within 3 business days.

Start immediately

$6,000

Who it’s for: Mission-critical revenue at risk right now.

Includes: Immediate kickoff and focus on any missing or necessary info to begin working on an appeal right away. We provide multiple early escalations as needed to move the needle without delay.

Start time: Within 2–3 hours.

Start today

$5,000

Who it’s for: Time-sensitive cases; faster first submission, work begins within the same working day in most cases.

Includes: Full case build, priority routing, proactive follow-ups.

Start time: Within 24 hours.

Your Case Leads

Chris McCabe

Expert in review manipulation, IP infringement, counterfeits, inauthentic inventory, condition complaints, code of conduct violations, related account violations.

Leah McHugh

Specializes in listing compliance, product compliance (including regulatory compliance), and brand registry issues.

Frequently Asked Questions

Is this just one appeal?

No. This is a project, not a single document. Most cases need multiple submissions and, often, escalation appeals.

We already tried an agency/lawyer. Can you still help?

Yes, we can reverse most bad appeals from prior service work. We rebuild your case from scratch (no templates), align evidence of compliance to what Amazon needs to see, and appeal and escalate correctly. If a case isn’t viable, we’ll say so in the initial assessment

How long will it take?

It depends on the issue and Amazon’s queue levels, among other factors. We don’t sit and wait. If a response stalls, we push. See Priority and Immediate options above.